Landlord Engagement
Toolkit
Are you a housing provider looking to maximize the efficiency of your housing navigation program?
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Look no further than New Era Housing Solutions.
We understand that your team is busy, and likely trained to provide other important services to clients. Our standard landlord engagement toolkit is designed with this in mind. Separated into four sections, each intends to save program staff time while bringing cohesion to the housing search process. We are committed to helping organizations and programs provide the best housing navigation services possible.
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Contact us today to learn more about how New Era Housing Solutions can help streamline the housing navigation process for your team.
The Toolkit
The Essential Housing Guide for Case Managers is a practical resource designed to support housing professionals in their daily work. This handbook provides an accessible breakdown of critical regulations, including General Laws, State Sanitary Codes, and Building Codes, tailored specifically to the needs of housing case managers. Divided into three core sections—Utilities, Building & Rooms, and Tenancy—this guide offers quick insights while citing official codes for deeper exploration when necessary.
While our handbook serves as an invaluable resource for understanding building codes and laws, it's unrealistic to expect your team to memorize all the information. Our fillable inspection form follows U.S. Department of Housing and Urban Development (HUD) guidelines and is designed to be used electronically or for print use. Most sections feature useful prompts related to codes, laws, and other important information, simplifying the inspection process and making it a more manageable job duty for your staff.
Fillable Inspection Form
Optimize engagement by learning how to develop and maintain a landlord database. Discuss program specific barriers, selling techniques and develop an effective and realistic engagement strategy.
Landlord Engagement Strategy
Designed for clients, our housing search and tenancy workbook is built to support housing plans and encourage client independence. Intended for program participants who are searching for housing with barriers.
Housing Search Workbook Supplement
Additional Services
In addition to our housing navigation training, we also provide operational enhancement services to further support your teams housing navigation and landlord engagement efforts.
Documentation Review & Revision Recommendations
Performance Tracking & Standard Operating Procedures
Technology
Integration Support
Our team will review existing housing documentation and materials and make improvement recommendations based on expressed or observed needs.
Document creation and revision services are offered based upon NEHS team availability.
Define and set key performance indicators (KPI's) to measure employee productivity and team outcomes. Once defined, an implementation plan will be created to assist with team integration.
We will work with you to establish standard operating procedures for common navigation work tasks and issues.
Microsoft Office and Google Workspace offer valuable applications that can help improve how your team works and communicates.
We identify opportunities to integrate technology into current work flows, and provide support through the operational change process.
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